Cloud Support Engineer (Linux)

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

BASIC QUALIFICATIONS

– Bachelor’s degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
– 2+ years of technical support, or 2+ years of system administration experience
– Bachelor’s degree
– Experience troubleshooting and debugging technical systems
– Good understanding of Networking concepts like TCP/IP, DHCP, IP Routing and Name Resolution.
– Effective oral and written communication skills
– Strong customer focus
– Strong multitasking skills
– Self-starter who is excited about technology
– Experience working with customers

PREFERRED QUALIFICATIONS

– Experience in networking administration and troubleshooting, or experience managing full application stacks from the OS up through custom applications
– Expertise with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tool.
– Experience with AWS, Google, Rack Space or Soft Layer Management and/or Deployment. · Experience working with customers·
– Experience analyzing, troubleshooting, and providing solutions for technical issues · Some programming / scripting experience (Java, Perl, Ruby, Python)·