NTT Data
Knowledge and Attributes:
- Excellent problem-solving skills with ability to identify complex network issues, brainstorm potential solutions and choose the best way to resolve an issue.
- In-depth knowledge of networking technologies, including routing, switching, security, and wireless networking.
- Excellent understanding of managed services concepts.
- Excellent knowledge of network monitoring and management tools for performance optimization and troubleshooting.
- Demonstrates leadership skills, with effective communication and interpersonal skills to interact with clients, vendors, and internal teams.
- Project management skills and the ability to handle multiple tasks and priorities effectively
- Excellent scripting/programming skills.
- Strong scripting skills in languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef.
- Additional skills proficiency such as (but not limited to) –
- Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor.
Academic Qualifications and Certifications:
- Bachelor’s degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
- CCNP / CCIE / JNCIE / JNCIP / Automation certifications or equivalent preferred.
- Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
Required Experience:
- Extended Managed Services experience.
- Extended knowledge and experience in ticketing tools, preferably Service Now.
- Extended experience working in multiple large Global Enterprise client outsourcing projects.
- Extended vendor management experience.
- Extended in-depth experience and understanding of the IT industry and standards for IT service management.
- Extended experience in more than one area of expertise.
- Extended experience across Emerging technology and trends impacting IT operations.
- Extended experience in designing, implementing, and managing complex enterprise networking solutions.
Workplace type:
Hybrid Working
To apply for this job please visit careers.services.global.ntt.